Dear Nsave Support Team,

I hope you are doing well.

I am writing to kindly request your assistance regarding a payment issue related to my USD account with Nsave. I am a seller on Amazon, and I recently experienced a failed royalty payment that was supposed to be deposited into my Nsave account.

Below are the details of the bank account currently connected to my Amazon Merch account:

Bank Name: Lead Bank

Account Number: 215015607761

Routing Number: 101019644

Amazon notified me that the payment transaction was failed. Unfortunately, I have not been able to determine the exact reason for the failure.

I would greatly appreciate it if your team could please review my account and help clarify the following:

Whether my USD account with Nsave is fully active and able to receive ACH payments from Amazon.

If there are any restrictions or issues related to receiving payments from Amazon or via ACH (Automated Clearing House) transfers.

Whether the banking details listed above are correct and properly configured for incoming transfers.

If there are any additional steps or verification required on my side to ensure that future payments are successfully received.

Receiving my Amazon royalties is very important for my business, so I would sincerely appreciate your guidance in resolving this matter as soon as possible.

Thank you very much for your time and support. I look forward to your response.

Kind regards,

Nadji Moralent